What Types of User Information Does KnowCon Obtain? KnowCon may obtain the following types of information from you or concerning your computer or device (“Information”), which may include information that can be used to identify you as specified below (“Personally Identifiable Information”): • Name • Email Address • Mailing Address • Telephone Number(s) • Credit Card Information • Blog or Website URL • Social Networking Handle or Username • Photo • Demographic Information (e.g., age, gender, interests, and preferences) • Professional Title • Company • Industry • Activities or Content Viewed on KnowCon • Information Collected Automatically ( detailed below ) • Information Received from Third Parties ( detailed below )
In certain cases, we may request that you provide some of the Information identified above in order to obtain specific products or services (such as registering for a KnowCon event or logging in to download a research report from KnowCon). If you choose not to provide the Information we request, you may still use KnowCon, but you may be unable to access certain features or services.
When you register to receive any products or services from KnowCon or provide information to KnowCon in any other manner, you agree to provide only true, accurate, current and complete information.
KnowCon may automatically receive and log certain types of information when you visit or interact with our websites, services, mobile applications or other products, including: • Browser Information • Operating System Information • Mobile Device Information (e.g., device identifier, mobile operating system, etc.) • IP Address • Internet Service Provider • Content Viewed • Geographic Location • Connection Speed • Time of Visit • Referring Site, Application, or Service • Registration Time
Events and Webinars
If you register for events or webinars provided by KnowCon, we may receive Information about you from the service providers that host or process registration for these programs or that provide other services to support these programs (such as technical support), which may include certain Personally Identifying Information identified above.
Third Party Websites/Social Networking Sites
If you choose to use any third party website or service that is integrated with KnowCon, including a third party social networking or blogging site, such as LinkedIn, Facebook, Twitter or WordPress (“Third Party Websites”)—or if you use any KnowCon application provided through any Third Party Website—we may receive Information, including Personally Identifying Information, from such Third Party Websites, including, but not limited to: • Name • Nickname or Username • Photo or Graphic Avatar • Unique Third Party Website Identifier (e.g., Facebook User ID) • Biographical or Demographic Information (e.g. professional title, gender, college attended, etc.) • Likes and Interests • Contacts/Friends/Associations • Any Information That Is Publicly Available on Third Party Websites
For example, KnowCon may offer the ability to use certain Third Party Websites to facilitate your registration on KnowCon. We may also use information about your profile and connections on Third Party Websites to allow you to share or connect with your friends and contacts on KnowCon or to personalize your experience. In addition, KnowCon offers “plugins” and “widgets” from various Third Party Websites that allow you to share KnowCon content off of our service, as discussed in “Disclosure of Information to Third Parties”.
Your decision to use, or share with, a Third Party Website when accessing or using KnowCon products and services is completely voluntary. KnowCon is not responsible for compliance with the policies or practices of any Third Party Website. You should ensure that you are comfortable with the information such Third Party Websites may make available to KnowCon by reviewing those Websites’ privacy policies and service terms, and by modifying your privacy settings and preferences on those Services.
We use the Information we obtain from or concerning you or your computer or device to provide KnowCon products and services, fulfill your requests, improve our products and services, personalize and tailor your experience on KnowCon, operate our business, and understand how users are engaging with KnowCon.
In addition, we may use Information from or concerning you or your computer or device to facilitate the delivery of content or advertisements that we believe may be of interest to you, or to communicate with you about new or existing products and services or special offers. For example, we may periodically send promotional materials or notifications related to our products and services to the email address associated with your account.
KnowCon may place “cookies” on your computer or device that may contain anonymous Information that is associated with you. Cookies are small text files a website uses to recognize users, and are typically placed on your hard disk by a web server. Cookies contain information that can later be read by a web server in the domain (here, KnowCon) that issued the cookie to you or that, in some cases, can be read by a third party domain.
Our cookies may record Information about your use of KnowCon so that we can provide a continuous and more personalized experience for you, including for one or more of the following purposes: to help identify visitors; assess usage patterns; identify preferences; control the display of ads; diagnose problems with our servers; gather demographic information; analyze trends and usage patterns; conduct research; deliver editorial content; record registration and personalized information; and otherwise administer KnowCon products, services and events.
We offer the following ways for you to update Personally Identifying Information that is obtained and stored by KnowCon, or to change your account preferences on KnowCon: 1. You may unsubscribe to any of our e-mail updates or products by following the unsubscribe instructions in the body of any message (see Email or Text Message Communications ) 2. You may contact us at firstname.lastname@example.org.
KnowCon relies on third party vendors and service providers to provide support and assistance for its products, services and events (“Service Providers”), and we may disclose your Information (including Personally Identifying Information) to these Service Providers to the extent necessary to support our products, services or events, or as otherwise set forth below.
KnowCon uses third party payment processors, including Stripe, to process financial payments for certain KnowCon services. When you make payments to KnowCon and/or obtain certain KnowCon products or services, KnowCon may transfer certain Information (including Personally Identifying Information) to these payment processors for the sole purpose of facilitating the payment transaction, such as your Name, Address, and Credit Card Information.
KnowCon uses third parties, such as HeySummit, LiveWebinar, Zoom, and TicketTailor, to process registration for KnowCon events and programs. KnowCon may provide your Information (including Personally Identifying Information) to such registration services when you register for a KnowCon event or program. In addition, as discussed below, KnowCon (or its third party registration service) may provide your Information (including Personally Identifying Information) to companies that sponsor or underwrite portions of an event that you register for, attend, or view.
KnowCon’s website services are hosted by Amazon Web Services (AWS). All Information obtained and stored by KnowCon’s websites (see “What Types of User Information Does KnowCon Obtain?”) is processed and stored on servers that are owned and operated by AWS.
KnowCon uses third parties, such as Zoom to process registration and/or host and provide technical support for KnowCon webinars. If you register for and/or download or view a KnowCon webinar, KnowCon may provide your Information (including Personally Identifying Information) to these third parties to facilitate registration and access to the webinar.
In addition, as discussed below, KnowCon (or its third party registration service) may provide your Information (including Personally Identifying Information) to companies that sponsor or underwrite portions of a webinar that you register for, download, or view.
Third Party Sponsors
If you have elected to register for one of our sponsored webinars or events, or to access research or content from KnowCon, we may share your Information (including Personally Identifying Information) with business partner(s) and/or sponsor(s) of the webinar, event, research and/or content. You agree that these sponsor(s) and/or business partner(s) may use your Personally Identifying Information to contact you to provide additional information about their products or services.
Third Party Websites
KnowCon offers the ability to share KnowCon content on Third Party Websites, including social networking and blogging services such as LinkedIn or Facebook, through “plugins” or “widgets” (such as LinkedIn’s “in” button or Facebook’s “Like” button). When you elect to share content and information with others on Third Party Websites, KnowCon may transmit your Information (including Personally Identifying Information) to such Third Party Websites.
This Information may be visible on the Third Party Website to anyone who has access to that content or Information. Your decision to share information in this manner is completely voluntary. You should ensure that you are comfortable with how Third Party Websites may share your Information by reviewing their privacy policies and/or modifying your privacy settings directly on those Third Party Websites.
URL/Referrer Header Information
When you visit KnowCon websites, certain information about the content or activities you have engaged in on KnowCon may be reflected in the Uniform Resource Locator (“URL”) for the page you are viewing on KnowCon (i.e., the Internet “address,” commonly displayed in the browser window). For example, the date or title of an article you are viewing may appear in the URL for that page.
As discussed in (“Analytics Services”), KnowCon uses third party analytics products to obtain information about how users are using and interacting with KnowCon. These third parties may receive Information (including Personally Identifying Information) from KnowCon as discussed in greater detail in (“Security and Protection of Personally Identifying Information”).
Law Enforcement/Legal Process
Comments and Public Posts; Sharing on Third-Party Websites
KnowCon encourages active participation by users, including through comments on KnowCon. However, please be aware that if you voluntarily disclose Information, personal or otherwise, on KnowCon, that Information can be viewed, collected and used by others, including other users, search engines, advertisers, third party applications developers, and anyone with access to KnowCon. KnowCon has no control over the use, collection or disclosure of any Information that you post publicly on KnowCon.
If KnowCon, or substantially all of its assets, is acquired by another company or party, user Information will be one of the assets transferred or acquired by the purchaser. You acknowledge that such transfers may occur, and that any purchaser of KnowCon or its assets may continue to collect, use and disclose your Information as set forth in this Policy.
KnowCon uses third party analytics providers and products to obtain, compile and analyze Information (that may include Personally Identifying Information) about how users are using and interacting with KnowCon. KnowCon may provide Information (including Personally Identifying Information) to these analytics providers for the purpose of obtaining statistics and other information about how users are using and interacting with KnowCon. These analytics providers may use tracking techniques other than HTTP cookies to recognize your computer or device and/or to collect or compile this information.
These techniques may be used directly on KnowCon. KnowCon has no responsibility for the technologies, tools or practices of the third parties that providing analytics products and services to KnowCon. Please also keep in mind that your web browser may not permit you to block the use of these techniques, and that browser settings that block conventional cookies may have no effect on such techniques.
We have implemented reasonable security measures and practices in an effort to protect the confidentiality of your Personally Identifying Information (other than Personally Identifying Information that you have elected to disclose to others). However, no security system is impenetrable. It may be possible for third parties to intercept or access information you provide to KnowCon. KnowCon cannot guarantee the security of your Personally Identifying Information, nor can we guarantee that information you supply will not be intercepted while being transmitted to KnowCon. It is important for you to protect against unauthorized access to your password(s) and computer or device, and to log off when using any shared computer.
We may contact you by e-mail, text message or other equivalent electronic communications if you access KnowCon products or services or register for events, webinars or other content or services provided by KnowCon. By visiting or using KnowCon products or services, or registering for or attending KnowCon events or webinars, you specifically consent to the receipt of these e-mail or text message communications.
If you do not want to receive emails, text messages or other communications from us, please notify us by email at email@example.com and include sufficient information for us to identify your account, including your Name, Email Address (or Cellphone Number) and the specifics of your request. If you unsubscribe, KnowCon may still contact you via email or text message for administrative purposes or concerning any products, services or events for which you have registered or are using.
Please note that this policy applies only to our website and not to the web sites of other organisations to which we may provide links. We are not responsible for the privacy policies or practices of such third party sites and you should make your own enquiries in respect of them.
The types of Personal Data that this Website collects, by itself or through third parties, includes: name; email address; IP address; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example);
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide us with the Data.
The Data is processed at our operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. In certain circumstances, we may transfer your personal information to countries outside the European Economic Area. This may include circumstances where we use service providers who are based outside the EEA or who use “cloud” infrastructure which means that their servers are based all over the world. Where we transfer your information to companies outside the EEA, we will make sure it’s protected in a manner that is consistent with how your information will be protected by us. This can be done in a number of different ways for instance:
In other circumstances the law may permit us to otherwise transfer your information outside the EEA. In all cases however, we will ensure that any transfer of your information is compliant with the Data Protection Legislation.
Your Personal Data is collected to allow us to provide Services, as well as for the following purposes: User database management, Analytics, Advertising, Remarketing and behavioural targeting, Contacting the User, Content commenting, Displaying content from external platforms, Handling payments, Hosting and backend infrastructure, Access to third-party accounts, Tag Management and Productivity.
We may also process your Personal Data:
We may share your personal information with third parties but only in the circumstances set out below. We may supply your personal information to third parties (such as our internet service providers) who help us administer our website. These third parties must at all times provide the same levels of security for your personal information as heysummit.com and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of heysummit.com. Other third parties whom we may share your personal information with and the purposes this is for are listed below. Please refer to these third parties’ own privacy policies to find out more about how they might process your personal information.
FACEBOOK AUDIENCE NETWORK (FACEBOOK, INC.) Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy.
This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.
Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones.
The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
FACEBOOK ADS CONVERSION TRACKING (FACEBOOK PIXEL) (FACEBOOK, INC.) Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
TWITTER ADS CONVERSION TRACKING (TWITTER, INC.) Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Website.
LINKEDIN CONVERSION TRACKING (LINKEDIN CORPORATION) LinkedIn conversion tracking is an analytics service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Website.
GOOGLE ANALYTICS (GOOGLE LLC) Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
GOOGLE ADS CONVERSION TRACKING (GOOGLE LLC) Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on this Website.
HEAP ANALYTICS (HEAP INC.) Heap Analytics is an analytics service provided by Heap Inc.
HUBSPOT (HUBSPOT, INC) HubSpot is a live chat, analytics, and marketing service provided by HubSpot Inc.
Content commenting services allow Users to make and publish their comments on the contents of this Website. Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
DISQUS (DISQUS) Disqus is a content commenting service provided by Big Heads Labs Inc.
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
FONT AWESOME (FONTICONS, INC. ) Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Website to incorporate content of this kind on its pages.
FONTS.COM WEB FONTS (MONOTYPE IMAGING INC.) Fonts.com Web Fonts is a typeface visualization service provided by Monotype Imaging Inc. that allows this Website to incorporate content of this kind on its pages.
GOOGLE FONTS (GOOGLE LLC) Google Fonts is a typeface visualisation service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.
Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
STRIPE (STRIPE INC) Stripe is a payment service provided by Stripe Inc.
CHARGEBEE Chargebee is a payment management provider that is provided by Chargebee Ltd.
PAYPAL Paypal is a payment service provided by Paypal Holdings Inc.
This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data is stored.
AMAZON WEB SERVICES (AWS) (AMAZON WEB SERVICES, INC.) Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.
This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
FACEBOOK REMARKETING (FACEBOOK, INC.) Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
TWITTER REMARKETING (TWITTER, INC.) Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Website with the Twitter advertising network.
TWITTER TAILORED AUDIENCES (TWITTER, INC.) Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Website with the Twitter advertising network. Users can opt out from interest-based ads by going to: Personalization and Data.
LINKEDIN WEBSITE RETARGETING (LINKEDIN CORPORATION) LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of this Website with the LinkedIn advertising network. Remarketing and behavioural targeting
ZOOM.US Zoom.us is a webinar provider and is one of the available options for delivering summit content within HeySummit.
BIG MARKER Big Marker is a webinar provider and is one of the available options for delivering summit content within HeySummit. It is provided by BigMarker.com LLC
LiveWebinar is a webinar provider and is one of the available options for delivering summit content within HeySummit. It is provided by RTCLab Sp. z o.o. with its registered address at Al. Grunwaldzka 212, 80-266 Gdańsk, Poland
This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
GOOGLE TAG MANAGER (GOOGLE LLC) Google Tag Manager is a tag management service provided by Google LLC.
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Website.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.
HELPSCOUT Help Scout PBC is a help desk software company headquartered in Boston, Massachusetts. It is used to facilitate customer support via email.
WIX ANSWERS Wix Answers is a help desk software from Wix.com company headquartered at 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel. It is used to facilitate customer support via email.
We may also supply your personal information to government bodies and law enforcement agencies but only: if we are required to do so by the requirements of any applicable law; if in our good faith judgement, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights heysummit.com , its customers and the public.
We may process Personal Data relating to Users if one of the following applies:
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
We may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
We are committed to protecting the privacy of your Personal Data. We use appropriate standards of technology and operational security to protect personal information including a secure server and network firewall connection. Operationally, access to Personal Data is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information. Internet and Data Storage
The Internet is inherently insecure. Personal Data submitted by means of the Internet may be vulnerable to unauthorised access by third parties. Submission of personal information using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your Personal Data is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as ‘Hacking’. Any transmission of Personal Data on or through the use of our website is at your own risk.
Users may exercise certain rights regarding their Data which we process. In particular, Users have the right to do the following:
Where the Personal Data in question has been disclosed to a third party, we will inform them about the restriction on processing of the data, unless it is impossible or involves disproportionate effort to do so.
We may use the User's Personal Data may be used for legal purposes in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that we may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from us at any time. Please see the contact information at the end of this document.
This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.
Should the changes affect processing activities performed on the basis of the User’s consent, we shall collect new consent from the User, where required.
Hey Summit Ltd 71–75 Shelton Street Covent Garden London WC2H 9JQ